CloudBees Professional Services

Elevate Your CloudBees Support with Integrated Success Plans

Unlock the pace of innovation. With enhanced support options, you get the help you need when you need it.

CloudBees Integrated Success Plans

CloudBees Integrated Success Plans provide a new level of enhanced support to help you get the most out of your CloudBees solutions. Tailor your support experience with Success Points; access our catalog of relationship-driven, in-depth support experiences, including proactive support, adoption assistance, education and information services.

Speak with your Account Manager

If you already have an Integrated Success Plan, discuss how you can use this with your CSM.  If you are still on a legacy support subscription, speak with your Account Manager to talk about how we can help you, with services including:

- Pipeline Review Assessment
- Release Design Introduction
- In-depth Health Checks to assess your current setup and identify areas for improvement
- Detailed Upgrade Assistance to ensure smooth version updates
- Infrastructure and Cost Optimization Reviews
- Priority Access to CloudBees Experts through Q&A sessions and office hours

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Empower Your Team

In addition to these enhanced support services, Integrated Success Plans also provide access to our comprehensive library of self-paced and instructor-led training content. Empower your team with the knowledge and skills they need to effectively manage, optimize and troubleshoot your CloudBees environment.

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Getting Started

Getting started is easy - Success Points are included with your CloudBees subscription. Simply log into our Support Portal and fill out the form to redeem your points. Our Customer Success team will help you select and schedule the services to meet your needs.

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Full Catalog

To explore the full range of enhanced support services and training options available through Integrated Success Plans, check out the individual catalogs for each product:

- CloudBees CI Catalog

- CloudBees CDRO Catalog

- Launchable Catalog

Have questions? We're here to help - contact us anytime.

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Get started with your Integrated Success Plan today

With CloudBees Integrated Success Plans, you'll maximize productivity, performance and value across your environment. Leverage our expertise to build your internal capabilities and get the most out of your CloudBees investment.

Get started with your Integrated Success Plan today and experience the difference of enhanced support from CloudBees.

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